Frontline emergency management professionals’ (EMPs)’ sense of community responsibility is critical for their service delivery experience and the benefits that communities can receive during emergencies and disasters. However, few studies have investigated sufficiently how organizational characteristics and individual perceptions affect frontline EMPs’ sense of community responsibility. Using survey data collected from 362 frontline EMPs who provided disaster services during COVID-19 pandemic, this study finds that frontline EMPs’ established partnerships can booster their perceived organizational response efficacy to COVID-19, thus lead to higher level of sense of community responsibility.  Findings indicate that frontline EMPs’ sense of community responsibility is highly related to their awareness of community resources and capacity.
 

Frontline emergency management professionals,,sense of community responsibility,,Managerial perception of response efficacy,